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If you have already performed the steps in the instruction video2 how to make a connection with the Bluetooth ECG device you can try the following.
Remove the Bluetooth radio using the service center and have it installed again as show in this Video
Make sure in case a custo cardio 200 is used that you remove the head of the custo cardio 200 out of the bracket at the end of the telescopic boom, see picture:
If this did not lead to a solution you can try the following to reinstall all Bluetooth connections to the custo cardio 100 BT / 110 BT or 200 BT make sure you follow the procedure step by step and switch off the cardio 100/110/200 when asked for in the Instruction video
Sometimes it is helpful to remove the Bluetooth Radio from out of the hardware profile in the Device manager of your PC.
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