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| Component | What is affected | Path/File |
|---|---|---|
| TomCat | If the windows service "diagserver" (Displayname: "custo diagnostic server (Apache Tomcat Server) diagserver") does not start. | Path: "C:\Program Files\custo diagnostic server\logs" |
| MariaDB | If the windows server service "diagserverdb" (Displayname: "MariaDB for custo diagnostic server") does not start. | Path: "C:\diagserverdata\mariadb" |
| H2 Database | The H2 Database is an Tomcat integrated database. You will find all logged events in the Tomcat log files. | |
| MS SQL Database | Problems with Microsoft SQL Server or of the databases inside of the SQL Server you can find in the logging tool of the SQL Server. | |
custo diagnostic server | If evaluations are not found, if they cannot be saved, if there are problems exporting evaluations. | Path: "C:\diagserverdata\log" File: "diagserver.log" or outdated and compressed: "diagserver-<DATE>-<TIME>.log.gz" |
custo diagnostic client | If the client crashes, there are faults with the device connection or a certain program sequence is disrupted. Activities in the service center are also logged here. Each program (GUI) has his own log file. | Path: "C:\Users\Public\Roaming\customed" File: "<DATE>.<TIME>.customanager.log" File: "<DATE>.<TIME>.servicecenter.log" File: "<DATE>.<TIME>.custodiagnosticclient.log" |
Detailed Information
Client
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