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The conversion's source minimum requirement is version 4.5.0, as only from that version on all tables are in the exprected expected state for the conversion tool. In case of older versions please first upgrade the source system first to the current 4.5.x version. |
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- All user passwords match the password policy rules of the vesion version 5 traget system, as the relevant users otherwise will be deactivated.
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In general everything is converted as well as possible. The folllowing following features are however not (yet) processed by the conversion:
- The user "Supervisor"
- All data of the custo Kybe
- Open tasks in the task manager
- The table "events" (a log table), respecively respectively also all other log tables
- The table "Cfg_Update" (as well as all data base updates)
- Die table "system data" (is not applicable)
- Die table "Practice data" (now handled via "Doctor")
- Satellite sync data (there is no more satellite system)
- The import list
- Recorder patientens tatisticspatient statistics
- Evaluation groups
- The EvalOrderInfo table
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For archived and moved evaluations trend files cannot be created, because in most cases it is not possible physically access thoise those files. In CSC it is possible, that you get that error message recreation the trend files:
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Configuration of the conversion
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After completion of the full conversion with the time range "All" the custo diagnostics 4 system can be turned off.
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Disadvantages:
The conversion takes very long, as all CST files must be copied. After a full conversion with the time range limit not all patients and evaluations are in the target system (may even be desired)
Smart conversion
The smart converson conversion always converts always the whole DB, but copies only CST-files, which are in the scope configured in (3). All other evaluations are marked internally as "smartConverted" and are only copied, if the relevant evaluation is opened up.
In case the user tries to open a smartConverted" smart Converted evaluation where the relevant files cannot be found, a message dialog appears in which the user should select the directory of the relevant CST file. On top the option "Delete version 4 CST-File after smart converted..." can be activated, which will get the original evaluation removed from the version 4 data directory, after the evaluation has been stored in the verson version 5 system.
Advantages:
The conversion can be performed very quickly Most probably disk space can be saved in the target system It is possible to complete the smart convesion conversion after the conversion to a full conversion (see Finish the Smart conversion)
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Disadvantages:
The version 4 share must not be turned off as there is otherwise no more accessability access ability given to the old evaluations Trends trends may not be rebuilt completely All version 5 clients require aceess accees to the share of the version 4 system
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With (4) the conversion of trends can be activated.
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If this options gets acticatedactivated, all evaluation files will be opened by the server and the trends will be recreated, which can take long time.. We do not recommend to do during the conversion. Trends may afterwards be created for every project in the administraton administration section.
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Workflow
Conversion to a system without tenants
In case of
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conversion from versions lower than 4.5.x
- Upgrade the custo diagnostic to the most current version of 4.5.x or higher
- Start custo manager.exe (version 4.5..x) once to ensure that the DB scheme is the current one.
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In case of errors during the converson conversion of the settings, a dialog displaying the the problems appears. Those can be save later as well as Excel file and are stored in the Service Center logs in the path %PUBLIC%/Roaming/customed/...servicecenter.log
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- Here you can see the number of the already converted DB records
- Hier you can see the errors, which have occured occurred in the relevant DB records
- Shows the current state (converted / total + speed by records per second)
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The displayed numbers of converted evaluatons evaluations "Successfully converted evaluations" may differ from the number CST files for the following reasons:
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In this list it is possible to select with STRG+click, or SHIFT+Klick click single evaluations or a scope of evaluations, or with STRG+A the whole list and by (4) change → Import smart converted evaluations to change to the import dialog:
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After the transfer of all evaluations or if you consider the transfers made to be suffientsufficient, the version 4 share can be moved to an archive media or deleted.
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During the conversion it is possible to display the logs from the Service center beneath: %PUBLIC%/Roaming/customed/...servicecenter.log in an appropriate viewer. This way it is possible to quickly discover as soon as pssible possible during the conversion.. At the end of the conversion the whole error report cam always be saved as Excel file on top.
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| Error message | Fix |
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| CST file 'xxx' was not found | Check whether the CST file was deleted or moved. |
| CST file 'xxx' is damaged and could not be opened | Check if it is possible to restore the CST file from a backup. Otherwise the file is lost. |
| Could not delete file 'xxx' | It has been configured, that the files of the version 4 system should be deleted, but then the rights seemed to be missing. Write rights are checked before the conversion, but not the deletion rights.. |
| Could not decompress file 'xxx' because the ZIP file seems to be empty | Happens with archived and / or moved evaluations. There it should be checked whether the evaluations sill can be opened in the version 4 system. If so, they still can be transferred afterwards to version 5 system. |
| Could not copy file 'xxx' to: 'yyy' | This error occurs as well in case of a lack of disk space during the conversion. It is in fact checked before the conversion if at least 100GB are still free, but for big systems 100 GB may not be enoguhenough. |
FAQ
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Is it still possible to work during the conversion in the source system? | This is not recommended, as changes during the conversion may not be transferred. |
I have created still evaluations in the source system during / after the conversion. How to proceed with those ones? | Those evaluations may be imported with the known limitations. |
| Is it possible for me to work during the conversion process already in the target system? | No, this is not recommend as there is the risk that newly created data may be overwritten by the conversion. |
I have only a small time frame for the real conversion. What should I do? | By using the Smart Conversion it is possible to convert as well big DBs quickly, without the need not copy CST files from one system to the other. After the completion if the smart conversion the customer may immediately continue to work with the version 5 system and the remaining CST file can be transferred afterwards in custo diagnostics version 5. |
I have made still evaluatins evaluations in the version 4 system and the version 5 was running as well | The conversion process stores which evaluations already were converted. Hence it is possible always follow-up with the conversion. With the that only new evaluations will be converted. |
| I have selected smart conversion option only back the last 2 years. Now I need to have also older evaluations. Should I start the migration again? | With the smart conversion the whole database gets converted. So only the evaluations were imported back 2 years. To get also older evaluations imported use the import evaluations function in the Service Center. |