Introduction

The article describes, how you can configure the maintenance interval notification in custo diagnostic 5.x.

Basic

To get a Maintenance Interval Notification the license option "Maintenance" is necessary. This option is enabled by default at this time in every custo diagnostic 5.x license.

Configure the Maintenance Interval Notification

Notification Level

The notification supports three levels of intensity how often the customer is notificated after the maintenance interval has exeeded.

StepDefinitionIncrease to next level (after maintenance interval period has exeeded)
0No notification, maintenance interval does not expireno automatic increase (notice in the info dialog only)
1Notification when starting the main programafter 14 days after expiration
2Step 1 and additionally when start a project (like ECG, Holter)
14 days after Step 1
3Step 2 and additionally with every printout and export30 days after Step 2

Get the Maintenance Interval Notification Code

To get a Maintenance Interval Notification Code you have to navigate to the custo med Service Partner webpage and login with your account.

  1. Navigate to: https://www.customed.de/service



    (1) Click the Link "Maintenance Code diag 5.x"
    (2) Input the Keynumber and Click (3) "Check"

    Than you will get an overview about ordered codes in the past.

  2. Setup details for the code

    (1) Select the next Expiration Date
    (2) Select the next Notification Level (see table maintenance level)
    (3) Click "Create"

    Notice: You can change the Notification Level free of charge!

  3. Automatic Code generation

    After the creation of the code you wil get a webpage with all detailed information and the code

    and the system will automatic generate a E-Mail with the same information

    After a few days you will receive a invoice for the code generation.

Input the code and activate the Maintenance Interval Notification in custo diagnostic


start custo diagnostic (1) System (2) System (3) Maintenance (4) Input the Maintenance Code (example from this page "F05D3F6C74") and Click of the keybord "Enter" (5) Result you can see "Next data" and the "Warning Level"