{"id":29638,"date":"2025-08-18T09:42:31","date_gmt":"2025-08-18T08:42:31","guid":{"rendered":"http:\/\/web02.ms-entwicklung.de\/soporte\/"},"modified":"2026-07-27T15:09:30","modified_gmt":"2026-07-27T14:09:30","slug":"soporte","status":"publish","type":"page","link":"https:\/\/www.customed.de\/es\/soporte\/","title":{"rendered":"Soporte"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29638\" class=\"elementor elementor-29638 elementor-25\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3d0d29d e-con-full e-flex e-con e-parent\" data-id=\"3d0d29d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3f14688 e-con-full e-flex e-con e-child\" data-id=\"3f14688\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25920a4 e-flex e-con-boxed e-con e-child\" data-id=\"25920a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-38a23fb e-con-full e-flex e-con e-child\" data-id=\"38a23fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c05ffe4 e-con-full e-flex e-con e-child\" data-id=\"c05ffe4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f44ad5 elementor-widget elementor-widget-heading\" data-id=\"1f44ad5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Servicio y asistencia <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6a0323 elementor-widget elementor-widget-heading\" data-id=\"b6a0323\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">El camino directo a la ayuda adecuada<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd3ebb1 elementor-widget elementor-widget-text-editor\" data-id=\"fd3ebb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En el \u00e1rea de asistencia encontrar\u00e1 ayuda espec\u00edfica para cada problema. Desde descargas de documentos importantes hasta la b\u00fasqueda de un distribuidor especializado cualificado y consultas sobre reparaciones: Nuestra gama de servicios est\u00e1 claramente estructurada y le llevar\u00e1 r\u00e1pidamente a la soluci\u00f3n adecuada. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6bd2665 e-flex e-con-boxed e-con e-child\" data-id=\"6bd2665\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7cdf6d5 e-con-full e-flex e-con e-child\" data-id=\"7cdf6d5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a49d239 elementor-widget elementor-widget-image\" data-id=\"a49d239\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.customed.de\/es\/descargas\/\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.customed.de\/wp-content\/uploads\/2026\/01\/custo_med_Broschueren-1024x576.jpg\" class=\"attachment-large size-large wp-image-29633\" alt=\"Folletos: material de marketing a todo color para colocar sobre la mesa, sobre el tema de la hipertensi\u00f3n y con el logotipo de custo med\" srcset=\"https:\/\/www.customed.de\/wp-content\/uploads\/2026\/01\/custo_med_Broschueren-1024x576.jpg 1024w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/01\/custo_med_Broschueren-300x169.jpg 300w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/01\/custo_med_Broschueren-768x432.jpg 768w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/01\/custo_med_Broschueren-1536x864.jpg 1536w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/01\/custo_med_Broschueren.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a44a031 e-con-full e-flex e-con e-child\" data-id=\"a44a031\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-841972c elementor-widget elementor-widget-heading\" data-id=\"841972c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Descargas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ecc6b6 elementor-widget elementor-widget-text-editor\" data-id=\"8ecc6b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En nuestra zona de descargas encontrar\u00e1 todos los documentos, desde materiales de marketing actuales e instrucciones detalladas de uso hasta certificados y otros documentos \u00fatiles. Todo est\u00e1 disponible para su descarga aqu\u00ed. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c38e0f9 elementor-widget elementor-widget-button\" data-id=\"c38e0f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.customed.de\/es\/descargas\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">M\u00e1s informaci\u00f3n<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-904f6e8 e-con-full e-flex e-con e-child\" data-id=\"904f6e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-608ee9b elementor-widget elementor-widget-image\" data-id=\"608ee9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.customed.de\/es\/buscar-un-distribuidor-especializado\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/custo-diagnostic_Bildschirm-1024x576.jpg\" class=\"attachment-large size-large wp-image-29637\" alt=\"An\u00e1lisis m\u00e9dico de la presi\u00f3n arterial: representaci\u00f3n gr\u00e1fica con los valores medidos y la evaluaci\u00f3n de riesgos en un monitor\" srcset=\"https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/custo-diagnostic_Bildschirm-1024x576.jpg 1024w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/custo-diagnostic_Bildschirm-300x169.jpg 300w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/custo-diagnostic_Bildschirm-768x432.jpg 768w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/custo-diagnostic_Bildschirm-1536x864.jpg 1536w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/custo-diagnostic_Bildschirm-2048x1152.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31f352b e-con-full e-flex e-con e-child\" data-id=\"31f352b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e70e340 e-con-full e-flex e-con e-child\" data-id=\"e70e340\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6132ea0 elementor-widget elementor-widget-heading\" data-id=\"6132ea0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Buscar un distribuidor especializado<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95c393c elementor-widget elementor-widget-text-editor\" data-id=\"95c393c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En su distribuidor especializado recibir\u00e1 asistencia de personal altamente cualificado. Nuestro personal le ayuda con cualquier consulta, le asesora de forma integral sobre las soluciones de custo med y le acompa\u00f1a en la selecci\u00f3n, instalaci\u00f3n y uso. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eadd79 elementor-widget elementor-widget-button\" data-id=\"4eadd79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.customed.de\/es\/buscar-un-distribuidor-especializado\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">M\u00e1s informaci\u00f3n<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e9815d3 e-flex e-con-boxed e-con e-child\" data-id=\"e9815d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53fa94e e-con-full e-flex e-con e-child\" data-id=\"53fa94e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fc4b09 elementor-widget elementor-widget-image\" data-id=\"8fc4b09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.customed.de\/es\/videos\/\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.customed.de\/wp-content\/uploads\/2026\/03\/Titelbild_Imagefilm.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d0f4351 e-con-full e-flex e-con e-child\" data-id=\"d0f4351\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8155687 e-con-full e-flex e-con e-child\" data-id=\"8155687\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f929e17 elementor-widget elementor-widget-heading\" data-id=\"f929e17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">V\u00eddeos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7da47b elementor-widget elementor-widget-text-editor\" data-id=\"d7da47b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>En la vista general de v\u00eddeos, todos los contenidos est\u00e1n disponibles de forma centralizada. Nuestros v\u00eddeos de custo med ofrecen una visi\u00f3n pr\u00e1ctica y comprensible de nuestras aplicaciones, funciones y soluciones para el tratamiento cotidiano. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac157fa elementor-widget elementor-widget-button\" data-id=\"ac157fa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.customed.de\/es\/videos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">M\u00e1s informaci\u00f3n<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2b74e77 e-con-full e-flex e-con e-child\" data-id=\"2b74e77\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8cd27c elementor-widget elementor-widget-image\" data-id=\"d8cd27c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"438\" src=\"https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/DSC7656-1024x561.jpg\" class=\"attachment-large size-large wp-image-29630\" alt=\"Mantenimiento del custo cardio 400: componentes electr\u00f3nicos y placa de circuito impreso de un dispositivo m\u00e9dico; manos con herramientas\" srcset=\"https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/DSC7656-1024x561.jpg 1024w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/DSC7656-300x164.jpg 300w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/DSC7656-768x420.jpg 768w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/DSC7656-1536x841.jpg 1536w, https:\/\/www.customed.de\/wp-content\/uploads\/2026\/02\/DSC7656-2048x1121.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e2c103 e-con-full e-flex e-con e-child\" data-id=\"8e2c103\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce9b49b elementor-widget elementor-widget-heading\" data-id=\"ce9b49b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reparaciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9ee58f elementor-widget elementor-widget-text-editor\" data-id=\"c9ee58f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"cvGsUA direction-ltr align-start para-style-body\">Si tiene alguna pregunta sobre reparaciones en curso, necesidades de reparaci\u00f3n o piezas de repuesto, p\u00f3ngase en contacto con: <span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"><a class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-underline text-strikethrough-none\" draggable=\"false\" href=\"mailto:repair@customed.de\" target=\"_blank\" rel=\"noopener\">repair@customed.de<\/a><\/span><\/p><p class=\"cvGsUA direction-ltr align-start para-style-body\">Utilice tambi\u00e9n el formulario de pedido de reparaci\u00f3n (<a class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-underline text-strikethrough-none\" draggable=\"false\" href=\"https:\/\/www.customed.de\/cmediacenter\/cfiles\/Repair-Order-Form-EN.docx\" target=\"_blank\" rel=\"noopener\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Word<\/span>,<\/a><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"> <a class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-underline text-strikethrough-none\" draggable=\"false\" href=\"https:\/\/www.customed.de\/cmediacenter\/cfiles\/Repair-Order-Form-EN.pdf\" target=\"_blank\" rel=\"noopener\">PDF<\/a><\/span>) para registrar las reparaciones con nosotros.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Servicio y asistencia El camino directo a la ayuda adecuada En el \u00e1rea de asistencia encontrar\u00e1 ayuda espec\u00edfica para cada problema. Desde descargas de documentos importantes hasta la b\u00fasqueda de un distribuidor especializado cualificado y consultas sobre reparaciones: Nuestra gama de servicios est\u00e1 claramente estructurada y le llevar\u00e1 r\u00e1pidamente a la soluci\u00f3n adecuada. Descargas En [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-29638","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Servicio y asistencia<\/title>\n<meta name=\"description\" content=\"Acceso directo al servicio t\u00e9cnico y de asistencia: descargas, distribuidores especializados y solicitudes de reparaci\u00f3n: encuentra r\u00e1pidamente la soluci\u00f3n adecuada con custo med.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.customed.de\/es\/soporte\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta 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