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Service & Support

The direct route to the right help

In the support area you will find targeted assistance for every issue. From important documents you can download to help finding a qualified specialist retail partner and repair enquiries: Our range of services is clearly structured and will get you to the right solution quickly.

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Downloads

You can find all documents in our download area, from current marketing materials and detailed instructions for use, to certificates and other helpful documents. Everything is available for download here.

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Medizinische Blutdruckanalyse: Grafische Darstellung mit Messwerten und Risikobewertung auf einem Monitor

Find a specialised dealer

You will receive support from highly qualified specialists at your local dealer. They provide support with questions, give comprehensive advice on custo med solutions and assist with selection, installation and use.

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Videos

All videos are available centrally in the video collection. Our custo med videos offer practical and understandable insights into our applications, functions and solutions for everyday treatment.

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Maintenance of custo cardio 400: Electronic components and circuit board inside a medical device, hands using tools

Repairs

If you have any questions about ongoing repairs, repair enquiries or spare parts, please contact: repair@customed.de

Please also use the repair order form (Word, PDF) to register repairs with us.

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